1. Order Confirmation Once you place an order, you will receive a confirmation email within 24 hours. This email will include details of your project scope, estimated timeline, and payment confirmation.
2. Project Timeline The typical delivery time for a custom WordPress website ranges from 5 to 10 business days, depending on the complexity and scope of your project. Specific timelines will be communicated during the initial consultation.
3. Delivery Process
- Initial Design & Development: We will provide you with a preliminary design and development updates for your review.
- Revisions and Feedback: You can request revisions within the agreed scope. Additional revisions may incur extra charges.
- Final Delivery: After final approval, your WordPress site will be launched and made live on your chosen domain.
4. Communication Throughout the project, we will communicate via email or preferred messaging channels to update you on progress and gather your feedback.
5. Payment and Delivery Full payment must be received before the final delivery of the website. Once payment is complete, the website will be handed over with all necessary credentials, documentation, and training if included.
6. Post-Delivery Support We offer post-launch support and maintenance packages. Support services are available for a specified period after launch as per agreement.
7. Revisions & Changes Additional changes or redesign requests beyond the initial scope may delay delivery and may be billed separately.
8. Delays and Unforeseen Circumstances Delivery timelines are estimates. Delays caused by unforeseen circumstances, late feedback, or additional requests will be communicated promptly.
9. Cancellation & Refunds Cancellations made after project initiation may be subject to a cancellation fee. Refunds are handled on a case-by-case basis, depending on work completed.
10. Contact Us For questions or updates regarding your project delivery, please contact our support team at info@sitecustom.com