1. Payment Terms
- All payments for our WordPress website creation services must be made in accordance with the agreed-upon project scope and timeline.
- Additional services or features beyond the initial scope will require separate billing and must be approved before work begins.
2. Payment Methods
- We accept payments via credit/debit cards, PayPal, bank transfer, and other mutually agreed methods.
- Payments must be completed in full before the delivery or launch of the website unless otherwise specified in the project agreement.
3. Invoices
- Invoice for the initial deposit will be issued upon project agreement signing.
- Final invoice will be issued upon project completion.
- Payments are due within 7 days of invoice date unless otherwise specified.
4. Late Payments
- Late payments may result in a delay in project delivery.
- A late fee of 5% per month may be applied to overdue invoices.
- If payment is not received within 30 days, we reserve the right to suspend or terminate services and pursue collection.
5. Refund Policy
- Deposits are non-refundable once work has commenced.
- Refunds for completed services are only considered in cases of duplicate payments or billing errors.
- Any disputes must be reported within 7 days of invoice receipt.
6. Cancellations
- Cancellations must be made in writing.
- Cancellations after work has started will be billed based on the work completed.
- No refunds will be issued for work already done.
7. Changes to Payment Policy
- We reserve the right to update or modify this billing and payment policy at any time.
- Changes will be communicated via email and will take effect immediately upon posting on our website.
8. Contact
- For any billing or payment questions, please contact us at https://sitecustom.com/
By engaging our services, you agree to abide by this Billing & Payment Policy.